Privacy Policy

Your privacy is important to us. Mason Owen & Partners Ltd (Registration No. 1426226) is strongly committed to the protection of personal data that we hold. This following privacy policy serves to describe, as a data controller, the type of personal data Mason Owen hold, where that personal data comes from, who we might share that data with, and how we process, collect, use and retain that data in a way that ensures protection and confidentiality at all times.

Personal data is any information when on its own, or used jointly with other information, can identify a living or natural person. In order to function as a business, Mason Owen processes personal data for a multitude of purposes, and the means of collection, lawful basis for processing, use, disclosure, and retention periods for each purpose may differ.

This privacy policy applies to all personal data provided to us, both by individuals or through using this website. We may use personal data provided to us for any of the purposes described in this privacy policy or as otherwise stated at the point of collection.

Who we are

Mason Owen & Partners Ltd is a property consultancy company whose Registered Office and head office is 7th floor, 20 Chapel Street Liverpool, L3 9AG.

MOP ICO Registration No. Z7138406

What we collect

You are not required to provide any personally identifiable information on public areas of the website, but we may collect information from you as a result of your relationship & business dealings with Mason Owen, by completing forms on various sections of our website (if applicable), by requesting information from Mason Owen, or by subscribing to our services.

Such information may include, but is not limited to: your name; your home or correspondence address; your contact information including your email address, home and mobile telephone numbers; financial information; company details; business activities & financial interests; insurance information; photographic identification; utility bills, and other information relevant to our clients’ requirements.

Mason Owen will generally collect data directly form a data subject or from a representative acting on the instructions of the relevant person(s) to whom the data belongs.

By using our services, including our website, and providing personal information you are providing your consent to the use of that information in accordance with this policy.

What we do with the information we gather

Mason Owen strives to ensure that the personal information we hold is restricted to information that is necessary for the performance of a contract with yourself, to take steps prior to entering into a contract with yourself, to manage our relationships with clients and tenants, to develop and improve our services, to keep system information accurate and up-to-date, to be working in compliance with applicable laws and regulations to which Mason Owen are subject, or to facilitate visits to our registered Mason Owen office.

We will only ever use your information in a way that ensures continuous integrity and confidentiality of your personal data, and in a way that is lawful, fair and transparent.

Should we ask you to provide certain information by which you can be identified when using this website, this will only be used for individual customer or client care, mailing product details, or individual contact where necessary. We may use your personal information to send you promotional information about third parties which we think you may find interesting, but only if you have told us that you agree to this.

In common with other websites, we utilise the use of Google Analytics Cookies, which create information files about your visit to the website and what you have viewed.

Who we might share your data with

In order to conduct business, perform contractual obligations, take steps prior to entering into a contract, or to work in accordance with legal and regulatory obligations, we may on occasion need to share your data with third parties.

These third parties include: suppliers of goods and services that Mason Owen use to function as a business; our clients for whom we act on the behalf of; business contacts with whom we work with in the property sector; regulatory organisations and public authorities.

Unless requested to do so by yourself, Mason Owen will never transmit your data to a country outside of the European Union, or the European Economic Area; in the event that we do, every effort will be made to ensure a level of adequate data protection security exists both with Mason Owen and within the organisation that the data is being transferred to.

Mason Owen may hold your personal data within cloud-based computer systems that are supplied to us by third-party software companies.

How long we might retain your data for

In order to provide previously agreed goods or services, or to fulfil contractual obligations, we retain personal data for as long as business is conducted with our data subjects. In some circumstances, unless specified differently by a data subject, Mason Owen may retain personal data for archiving and reference purposes once business dealings with an individual have concluded. Personal information may need to be retained due to legal and regulatory obligations to which Mason Owen are subject.

Security

Mason Owen carries out rigid and unflinching data protection procedures within our organisation, which ensure complete and utter compliance with applicable data protection regulations and laws.

The nature of the internet means there cannot be an absolute guarantee about the security of any information you provide through our website, but Mason Owen are committed to ensuring that your information is held securely, and we believe we apply the highest reasonable standards in order to prevent any unauthorised access or disclosure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

All of Mason Owen’s employees are obliged to respect the confidentiality and integrity of any information we hold.

Marketing

Mason Owen may from time to time provide you with information we believe may be of interest to you. If you prefer not to receive any information, such as promotional material, you may inform us of your wish by websitedata@masonowen.com.

Automated Decision-Making & Profiling

Mason Owen does not process any information in a way that involves automated decision-making or profiling. Throughout the company, Mason Owen's information and data processing procedures involve human intervention at all stages.

Controlling your personal information

Individuals have certain rights and requests that they can make of Mason Owen regarding their personal data that we hold and process.

These rights and requests include:

  • The right of access to personal data
  • The right to rectify, amend or alter personal data
  • The right to erasure of personal data
  • The right to restrict the processing of personal data
  • The right to object to the processing of personal data
  • The right to lodge a complaint

Mason Owen will aim to resolve and complete any requests made to the company within 30 days, however, additional time may be needed in order to complete complex requests; if this is the case, Mason Owen will notify you of any additional time needed within the first initial 30 days.

Mason Owen may require a proof of your identity before carrying out any requests.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over other websites. We cannot accept responsibility for the protection and privacy of any information that you provide whilst visiting such sites, which are not governed by this policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact Details

Any queries relating to this privacy policy should be made directly to the company via:

Antony Kirk DPO
Mason Owen & Partners Ltd
7th floor
20 Chapel Street
Liverpool
L3 9AG

Email: antony.kirk@masonowen.com
Telephone: 0151 242 3182

NOTE: This policy may be updated from time to time and you should check to ensure you are happy with those changes.